Import/Export Customer Service Specialist

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Published
May 16, 2022
Location
Milwaukee, Brookfield, United States
Job Type

Description

Our client, an extremely prominent international manufacturer, is currently searching for an experienced Import/Export Customer Service Professional.

This role is responsible for the overall management of assigned projects from inception to completion.

Responsibilities will include -

  • Act as primary contact for key accounts
  • Ensure product availability, manage orders and returns, coordinate shipments, and issue invoices
  • Work within import / export rules and regulations
  • Work with department leaders in regards to supply chain, quality, marketing and sales
  • Run sales reports and queries, sales data and client information through in-house system
  • Gather and compile data, forecast, research, and identify solutions for assigned projects
  • Ensure timelines, deliverables, budgets, etc. are in line during project movement
  • Act as a resource for team members working on specific assigned projects
  • Manage a wide range of projects in varying business units or departments
  • Communicate extensively with executive team members, vendors and clients
  • Knowledge of Lean Six Sigma concepts

Bachelor's Degree and 5+ years customer service / supply chain experience.
We are searching for someone who is ambitious, has excellent problem solving skills, outstanding communication skills and a high level of professional savvy.

Advanced Microsoft Office and ERP experience (Oracle or SAP) required. TMS systems experience, Lean Six Sigma certification and PMP certification a definite plus!

Salary range $55,000 - $62,000 + bonus with exceptional benefits.

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